Domestic Shipping
We offer Free shipping for all domestic shipments within mainland USA.
For all Standard Shipping (non-express) methods, please allow 2-10 business days for delivery. You will receive an email with your tracking information once your order has been shipped. Orders can take up to 48-hours to process, or 72-hours if on a weekend or holiday.
International Shipping
Biofullerene reserves the right to choose the means and methods of delivery for orders from outside of the US. Orders coming from the territories served by Biofullerene official distributors will be delivered from the local facilities of our distributors.
- You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost, as charges vary around the world.
- As an international consumer, please do your research to ensure there are no surprise charges when clearing your package through customs. Please make sure that you have an idea of what additional costs you may be responsible for based on local regulations. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order.
- If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipping costs.
Delivery Timing
If you require products delivered by a certain date, please email info@biofullerene.com, or contact us over the phone or WhatsApp using this number +15129207261. Biofullerene does not guarantee at any time a certain delivery date or time frame for delivery for any product or order. Any listed time for a shipping method is an estimate only. For orders with deadlines please order well in advance.
Shipping Terms
Biofullerene is not responsible for lost, misplaced, or delayed shipments or damaged freight by the freight carriers after they have been dispatched. Biofullerene cannot be held responsible/liable for lost or stolen packages that have delivery confirmation to the address that was provided. The customer accepts full responsibility to file any claim(s) with the carrier for damaged and/or lost shipments. We are not responsible for delivery errors caused via shipping carrier or agent or for incorrect shipping information provided by customers.
